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FREQUENTLY ASKED QUESTIONS

I am happy to assist you if you need help making an artwork selection regarding sizing, material, finish, or what might work best for your space! Simply use the contact form for any questions you may have.

WHAT ARE FINE ART PRINTS?

  • Fine Art Prints are reproductions of original oil and watercolor paintings printed with a high resolution inkjet printer using premium archival inks for long lasting color. 
  • They are printed on your choice of two acid free papers or premium gallery wrapped canvas, all of which highlight the detail and texture of the original artwork, and provide a beautiful finish. 

What are Originals and Limited Editions?

  • Originals are my handpainted original oil paintings or watercolors
  • Limited Editions are prints with a limited number of reproductions available, or where each print is unique and only one exists

IS FRAMING AVAILABLE?

  • When ordering prints on fine art paper, you will have the option to select just the print, which will have a 1" border around the image, or choose a frame with or without a mat. The framed options will be equipped with hanging hardware. Framing may not be available for some larger sized prints.
  • Gallery wrapped canvas prints are ready to hang, available in either 3/4" or 1 1/2" depths, with your choice of edge finish, and will be equipped with hanging hardware. 

HOW WILL MY ORDER BE SHIPPED?

Print orders will be shipped directly from a third party vendor. 
  • Print orders are typically shipped between 5-7 business days using the most cost-effective shipping carrier based on the items ordered and their destination. 
  • Ground shipping in the continental US is standard. All available shipping methods will be calculated at check out. 
  • You will receive a tracking number as soon as your order has been shipped. 
  • Oversized orders (over 30" on short side, and 40" on the long side) in order to avoid damage, must be crated at an additional cost. 
Originals and Limited Editions  orders will be shipped anywhere in the continental US from my studio in Dallas TX.
  • Orders may take 2-3 days for processing and will be shipped via UPS or FedEx.  
  • You will receive an email with an estimated arrival date once your order has shipped. Ground shipping is standard on all orders. Please contact me at laurifernandezart@gmail.com for pricing on additional shipping options.

Merchandise 

  • Notecard orders will be shipped anywhere in the continental US from my studio in Dallas TX via USPS usually within 3 days of ordering. 
  • Mugs and Coasters will be shipped from a third party vendor typically between 5-7 days using the most cost effective shipping carrier based on the items ordered and their destination. You will receive a tracking number as soon as your order has been shipped. 

DO YOU SHIP INTERNATIONALLY?

  • Print orders will be shipped internationally directly from a third party vendor. Shipping cost will be calculated at check out. 
  • Duties and Taxes will be the responsibility of the purchaser.
  • Some international destinations may not be available. 
  • Originals, Limited Additions, and Notecards are not available for shipping outside the continental U.S.

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/CANCELLATIONS?

  • I cannot accept returns, exchanges or cancellations. All sales are final, however, I will work with you to resolve any issues you may have with your purchase.  
  • We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination. 
  • If your prints arrive damaged, please keep all packaging and contact laurifernandezart@gmail.com with your order number for further instructions.

ARE YOU OPEN TO COMMISSIONS?  

  • Yes!  I am open to accepting commissions.  Please reach out using the Contact tab above with your request for a commission and we can discuss details.

WHO TO CONTACT WITH QUESTIONS? 

  • You can reach out at any time by email at laurifernandezart@gmail.com 

HOW CAN I KEEP UP WITH YOUR NEW WORK? 


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This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

Join my email community

If you share my love of nature and appreciate the peace it brings, I invite you to join my email community!

Discover a place to connect and celebrate art and nature, share inspiration, and contribute to a more peaceful world. 

Members also enjoy early access to new collections!

Join and receive a free gift on the health benefits of art:
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I look forward to having you experience this journey with me!